GLB Job Posting: Event Specialist

Reporting to the Events and Partnerships Manager and Retail Store and Taproom Manager, the Events Specialist is responsible for providing amazing customer service and assisting customers at select Ontario beer events. This role is built for a dynamic and motivated individual that will cover aspects of educating potential Great Lakes Brewery (GLB) consumers, pouring beer, event set-up and tear-down, reconciliation, overall event management and being the first point of contact on behalf of GLB at off-site events.

GLB_blueGLB Event Responsibilities
• Greeting and interacting with customers; providing superior customer service
• Customize each guest experience and educate customers on GLB products/brands
• Traveling to various events and activations within the province (primarily within the GTA)
• Educating new and existing patrons of our brewery’s rich history and our premium products
• Setting up and tearing down GLB booth(s) at events, trade shows, exhibitions (events)
• Working on your feet / standing for long hours during festivals and events
• Ability to problem-solve and work under pressure during fast-paced events
• Excellent communication abilities with a team-oriented outlook
• Ensure responsible service of alcohol under Smart Serve guidelines at all times
• Stay educated on Great Lakes products, both current and upcoming, and share this knowledge enthusiastically
• Branded clothing and steel toe capped boots must be worn

Key Requirements
• Passion for all things Craft Beer with a focus on the local community
• Strong computer skills and knowledge of platforms such as Slack, Google Calendar
• Smart Serve Certified with Retail Alcohol Sales designation
• Have a passion for sales and all things craft beer
• Be extremely friendly, outgoing, and have a positive attitude
• Value outstanding customer service to create and maintain the friendly, professional, and fun experience GLB is known for
• Have exceptional multitasking and organizational skills
• Be proactive in assisting and “reading” customers, and the ability to personalize each visit
• Be able to work alone or in a team environment
• Must be able to lift up to 50 pounds
• 18 years of age or older
• Retail or bartending experience is preferred
• Full driver’s license (Class G)

Here at GLB we hold ourselves to the highest standards in both our passion for beer, customer service and quality of product. If you feel like you are the right match for this position, please send a CV and cover letter to [email protected]. In the subject please note the position that you are applying for.

Great Lakes Brewery is an equal opportunity employer. Each job posting and candidate selection process that GLB undertakes will consider all qualified applicants for employment within the brewery without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected factors. GLB will work with qualified applicants on accessibility accommodations during all levels of our internal recruitment process. Please notify GLB of any accessibility requirements in an email and our team will work alongside you to ensure your needs are met.

Schedule: Part Time, Hourly
Shift: Flexible schedule to accommodate irregular hours (weekdays, weekends, holidays, nights)
Length of Contract: Not Applicable (Regular Position)
Probation period: 3 months upon which a review will take place
Work Location: Great Lakes Brewery
Posting Category: Marketing & Communications

Please note – Only candidates selected for an interview will be contacted by Great Lakes Brewery.