GLB Job Posting: Inside Sales Support

Are you an amazing individual who excels at providing exceptional customer service and loves selling in a fast-paced, fun and rewarding environment? Come join our team as a Inside Sales Support (Retail Channel and be part of selling #FreshGLB to the LCBO | Grocery Store | The Beer Store while building long lasting relationships with key industry stakeholders!

The Company:
Quality, integrity, people, and community make up the culture of GLB. We acknowledge and appreciate the role of our employees in making our company what it is today and strive to provide opportunities for our people to develop and grow in their careers.

A fiercely independently owned and operated brewery, Great Lakes Brewery (or affectionately known as GLB) just celebrated 34 years in the craft beer business, making us one of the oldest independent craft breweries in Canada. We have been named the Best Brewery in Ontario and twice awarded the Canadian Brewery of the Year.

The Position
The Inside Sales Support position represents GLB in building and maintaining relationships with our customers. This opportunity provides the individual with the chance to work with our GLB Retail Channel team to create and foster the GLB experience.

We’re looking for an individual with a passion for selling the Great Lakes experience to consumers, both new and existing, in a variety of contexts and settings. The Inside Sales Rep will come with a thirst for the craft beer industry and a willingness to share GLB beer education in every consumer interaction. With a strong focus on providing outstanding customer service, they will have experience in dealing with a multitude of customers in many different aspects of the industry. 

Key Accountabilities and Activities 

  • Manage the Southwestern and Northern Ontario territories remotely
  • Input retail channel orders for LCBO and The Beer Store
  • Communicate new listings and programming to stores via portal, email and phone calls
  • Manage inventory in stores to ensure no empty shelves
  • Support and assist Territory Managers as needed
  • Visit territories a few times times per year
  • Emergency deliveries to LCBO and TBS in GTA
  • Coverage of other territories when reps go on vacation
  • Use sales programs to complete weekly reporting and track sales progress

Required Knowledge and Experience

  • Strong desire to gain experience in the craft beer industry sales field
  • A proven record of supporting and contributing to team environment and engaging all our communities
  • Comfortable with working evenings, early mornings, weekends and/or holidays as necessary to support sales activities
  • Must be able to maintain your professionalism while working in an environment of entertainment and alcohol
  • Must have exceptional communication skills including the regular use of social media tools
  • A clean driving record is essential
  • Smart Serve Certified with Retail Alcohol sales designation
  • 19 years of age or older
  • Drivers License – Class G (Required)
  • Previous sales experience an asset
  • Smart Serve Certified with Retail Alcohol sales designation

The Location:  
GLB is located in South Etobicoke. Conveniently accessed via TTC from Royal York Station, or via the Gardiner Expressway by car. The Mimico GO Station is within a 10-minute walk from the brewery.

Why Should You Apply? 

  • Competitive wage – Salaried position
  • Award-winning brewery
  • Company phone and computer
  • Career development opportunities
  • #FreshGLB beer
  • Great support from team members

Here at GLB we hold ourselves to the highest standards in both our passion for beer, customer service and quality of product. If you feel like you are the right match for this position, please send a CV and cover letter to In the subject, please note the position that you are applying for.

Great Lakes Brewery is an equal opportunity employer. Each job posting and candidate selection process that GLB undertakes will consider all qualified applicants for employment within the brewery without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected factors. GLB will work with qualified applicants on accessibility accommodations during all levels of our internal recruitment process. Please notify GLB of any accessibility requirements in an email and our team will work alongside you to ensure your needs are met.

Schedule: Full Time, Salary
Shift: Flexible schedule to accommodate both regular and irregular hours
Length of Contract: Not Applicable (Regular Position)
Probation period: 3 months upon which a review will take place
Work Location: Great Lakes Brewery
Posting Category: Sales

Please note – Only candidates selected for an interview will be contacted by Great Lakes Brewery.