Published July 20, 2021
Team GLB here with some exciting news regarding our Online Shopping Experience!
The past year and a half has been an incredible learning experience for us all here at Great Lakes. It seems like just yesterday we flipped the switch on our Home Delivery site and all sat on the edge of our seats waiting for the first error to occur. Launching a full fledged online shop and Home Delivery platform was never something that any of us had on our list of experiences, and yeah – we were nervous!
Fast forward to TODAY (July 20, 2021) – we’ll be flipping the switch on a brand new Online Shop! It’s been in the works for a while now, but we’re happy to announce that the prep work is coming to an end, and we’ll once again be sitting on the edge of our seats as we flip the switch and await the orders to come in.
The updated Online Store URL is: www.GreatLakesBeerShop.ca
With change comes a period of time where we’ll have to come up with quick solutions on the fly in order to guarantee the same level of customer service that’s existed for the past year and a half: We’re counting on you to continue to be understanding and compassionate as we work our butts off to embrace a new frontier. The new shopping experience will be far more streamlined than our current provider, and we’ll be bringing some new features to serve you guys better including the following:
- Now offering 4 pack variants! We’ve heard you on the 8 pack minimum, and have made the decision to be able to give you guys more options in terms of mix and matching in your shopping experience. This will allow you to cram more #FRESHGLB variety into your custom case.
- Merchandise will be able to be included in your Home Delivery Orders. This was a very frustrating limitation of our current provider, and one we’re happy to remedy moving forward. When you log in, you’ll see options for all of our amazing merchandise items right there below the beer and spirits, as it should be.
- Speaking of beer and spirits, you’ll now be able to shop our Online Store in a more organized manner. It’ll make it easier for you to jump around from New Releases to Year Round Brands, from Spirits to Seasonal Varieties, and everywhere in between.
- Everyone can now shop from the same store! No more Zone 1 for Toronto, Zone 2 for Hamilton. No longer will our Online Shop discriminate based on your Stoney Creek Home Address (GTA still remains next day delivery, Hamilton and surrounding area will see deliveries Friday)
We have been so thankful for all of you for supporting local throughout the pandemic. You’ve made this rollercoaster of a year more bearable through brief interactions on the steps of your home on a Home Delivery Drop Off, or in the shop when you pick up a Curbside Pickup Order, and for that we wanted to offer our sincerest thanks.
We hope you all enjoy the new shopping experience as much as we enjoy bringing it to you.
